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A Day in the Life of a Main Line Realtor®-Part 25: The Importance of Trust

Main Line RealtorMain Line Real Estate is unique in so many ways, but the trust you need to buy a home here is the same as it is everywhere. As a Main Line Realtor®, I know I am lucky to be dealing with potential buyers and sellers who have already made a wise choice. They have found an area to call home that offers a tremendous number of benefits. They may have done their research or they may live here already or, in some cases, they have been directed here by people they trust who tell them how wonderful it is here!

I had the good fortune recently to be the benefit of this last method of selection. An old friend who had moved to Boston years ago was talking to her book club member about a potential move for this member’s adult son to the Philadelphia area. My friend began waxing eloquent on the wonderful Main Line area and the ultimate result is that the son is now looking for a home here with me. We have not even met yet, but the trust he has in his mother’s (friend’s) opinion has been key in developing a relationship that I believe will work well for us.

Main Line Realtor® trust - SageTrust is what most people really want to feel when they embark on a purchase or sale of an asset that represents, for most people, an emotional and financial asset of greatest importance. I consider it my duty to establish that trust and keep it for the entire time we are working together. Every step of the process is fraught with anxiety-producing information for most people. My job is to relieve that anxiety by making sure the client feels fully informed and confident in his or her control over the process. No transaction can be stress free, but it should be manageable stress and my job as the Main Line Realtor® should be to reduce it as much as possible.

Every client reacts differently and I have found that it takes different skills to develop trust with different types of people. Some want to know every possible option and often assume the worst outcome will be the one that will happen in their case. It often helps to suggest that I have seen many transactions and that my experience is that the better outcome is the more likely one. It is common for one side to attribute bad intentions to the other side. In that case, it often helps to turn around the perspective and say, “If you were the seller, wouldn’t you be defensive at seeing this inspection report if the issues raised had not been a problem for you? Let’s frame our request in a way that does not offend them into thinking we are accusing them of hiding something and see if we get a better response.” If the client trusts that I have their best interests at heart, the entire experience is measurably better for all. I am working with a couple now who have told me time and again that they trust my judgment on a myriad of issues and it is very satisfying to hear that.

So developing trust with your agent should be your top priority in any real estate transaction, whether here on the Main Line or elsewhere. And if it does not seem like your agent has the same goal, I strongly suggest finding another agent. Try Sage!

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Featured Testimonial

I moved to PA from Washington State and learned that realty is local. There were things that I thought I knew about buying a house previously but boy was I wrong. Linda was very patient with me but also did not hold back when she saw potential problems, and always made sure I had all the information I needed before making a decision and didn’t belittle concerns to just get a sale. Above all else, and this was the most important thing to me, Linda has a high ethical standard, is very transparent in her approach and is someone I trusted making one of the biggest decisions of my life. – A. Lindsay (Courtesy of Google)

 

Hear From Our Clients

  • "We were so pleased that a co-worker recommended someone in the area that she trusted. Boy, did we strike gold on all counts. You are amazing!"
  • "Instead of trying to take advantage of conflicts of interest, she puts the client's interests first."
  • "Linda is a hardworking, proactive and knowledgeable realtor. Throughout the process of finding and buying our new home, she was always responsive and kept us up to date on every detail."
  • "Linda and the group at Sage are the right fit. You won’t find more knowledgeable, prepared and professional agents."
  • "Linda and Tracey really know the Main Line area."
  • "Throughout the entire process we never doubted that she always had our best interests in mind. We wouldn’t consider anyone else when buying a home on the Main Line."
  • "From start to finish, Linda brought to bear a most helpful combination of experience, knowledge, attention and integrity on a somewhat complicated transaction. There was never any doubt that she represented our interests."
  • "Her knowledge of the area helped us quickly narrow our search and ultimately scored us an amazing home in an incredible neighborhood."
  • "It is hard to trust when you are not sure of the rules of the game. Working with Linda made us feel like we were family. Linda took her time to relay and explain everything in detail."
  • "Linda’s honesty and real estate savviness made for a wonderful home buying experience!"

Read more about what our clients have to say

Hear from our Clients

  • "We were so pleased that a co-worker recommended someone in the area that she trusted. Boy, did we strike gold on all counts. You are amazing!"
  • "Instead of trying to take advantage of conflicts of interest, she puts the client's interests first."
  • "Linda is a hardworking, proactive and knowledgeable realtor. Throughout the process of finding and buying our new home, she was always responsive and kept us up to date on every detail."
  • "Linda and the group at Sage are the right fit. You won’t find more knowledgeable, prepared and professional agents."
  • "Linda and Tracey really know the Main Line area."
  • "Throughout the entire process we never doubted that she always had our best interests in mind. We wouldn’t consider anyone else when buying a home on the Main Line."
  • "From start to finish, Linda brought to bear a most helpful combination of experience, knowledge, attention and integrity on a somewhat complicated transaction. There was never any doubt that she represented our interests."
  • "Her knowledge of the area helped us quickly narrow our search and ultimately scored us an amazing home in an incredible neighborhood."
  • "It is hard to trust when you are not sure of the rules of the game. Working with Linda made us feel like we were family. Linda took her time to relay and explain everything in detail."
  • "Linda’s honesty and real estate savviness made for a wonderful home buying experience!"

Read more about what our clients have to say

Sage Buyer Tips

Use Sage Buyer Tips to research the Main Line and stay up to date on real estate news. This online destination is chock full of resources for buyers and sellers: you can see our Main Line communities or explore Sage favorite places. Browse properties here and search other Main Line real estate. With Sage’s advice and experience, first-time buyers and those looking to upgrade can find homes best suited to their needs.